Resolved after 6 hours 21 minutes, affecting Brivo Access United States Region and Brivo Access Europe Region, on January 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 21, 2026, 07:44 AM UTC
We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
- identified Jan 21, 2026, 07:45 AM UTC
We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
- identified Jan 21, 2026, 08:42 AM UTC
We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
- identified Jan 21, 2026, 09:36 AM UTC
We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
- investigating Jan 21, 2026, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 02:06 PM UTC
This incident has been resolved.
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