Brivo incident

Identified issue with Brivo Wallet Pass

Resolved after 3 hours 2 minutes, affecting Brivo Mobile Key, on October 29, 2024.

monitoring Oct 29, 2024, 01:45 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Oct 29, 2024, 12:20 PM UTC
Resolved
Oct 29, 2024, 03:23 PM UTC
Duration
3h 2m
Detected by Pingoru
Oct 29, 2024, 12:20 PM UTC

Affected components

Brivo Mobile Key

Update timeline

  1. identified Oct 29, 2024, 12:20 PM UTC

    Brivo Wallet Pass is currently affected by an outage at one of our service providers. We are monitoring the situation and coordinating with our partner to restore service as soon as possible. Customers may experience issues adding Brivo Wallet Pass on Android devices.

  2. identified Oct 29, 2024, 12:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 29, 2024, 01:45 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Oct 29, 2024, 03:23 PM UTC

    This incident has been resolved.

Your product runs on more than Brivo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →