Brivo incident

Smart Home Gateways offline

Resolved after 1 hour 40 minutes, affecting Brivo Smart Home, on December 13, 2024.

monitoring Dec 13, 2024, 05:47 PM UTC

Gateways are coming back online and we will be monitoring until all gateways are back and the response time is back to normal

Started
Dec 13, 2024, 05:28 PM UTC
Resolved
Dec 13, 2024, 07:09 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 13, 2024, 05:28 PM UTC

Affected components

Brivo Smart Home

Update timeline

  1. investigating Dec 13, 2024, 05:28 PM UTC

    We are seeing a number of gateways offline. We are investigating

  2. monitoring Dec 13, 2024, 05:47 PM UTC

    Gateways are coming back online and we will be monitoring until all gateways are back and the response time is back to normal

  3. resolved Dec 13, 2024, 07:09 PM UTC

    Gateways are operating normally.

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