Brivo incident

Identified issue with adding Brivo Wallet Passes

Resolved after 30 minutes, affecting Brivo Mobile Key, on February 20, 2025.

monitoring Feb 20, 2025, 08:29 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Feb 20, 2025, 08:09 PM UTC
Resolved
Feb 20, 2025, 08:40 PM UTC
Duration
30m
Detected by Pingoru
Feb 20, 2025, 08:09 PM UTC

Affected components

Brivo Mobile Key

Update timeline

  1. investigating Feb 20, 2025, 08:09 PM UTC

    We are currently working on resolving issues with adding Brivo Wallet Passes. Users may experience latency adding new Brivo Wallet Passes at this time.

  2. monitoring Feb 20, 2025, 08:29 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Feb 20, 2025, 08:40 PM UTC

    This incident has been resolved.

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