Brivo incident
Account Configuration Tool and Brivo Install App Disruption
Minor Vendor's status page →
Resolved after 1 hour 53 minutes, on May 15, 2025.
A fix has been implemented by our service provider, and we are monitoring the results.
Update timeline
- identified May 15, 2025, 09:33 PM UTC
Account Configuration Tool and Brivo Install App are currently affected by an outage at one of our service providers. Customers may experience issues commissioning offline locks and registering offline sites. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- monitoring May 15, 2025, 11:00 PM UTC
A fix has been implemented by our service provider, and we are monitoring the results.
- resolved May 15, 2025, 11:26 PM UTC
This incident has been resolved.
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