Resolved after 2 hours 35 minutes, affecting Brivo Smart Home, on June 12, 2025.
Our partner services are back up and running. All of our Smart Home services are up and running again and we are monitoring them closely.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:29 PM UTC
We are aware of major disruptions to our Brivo Smart Home service. We are actively investigating the root cause
- identified Jun 12, 2025, 06:55 PM UTC
Brivo's real time data base is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- identified Jun 12, 2025, 07:55 PM UTC
Some of Brivo's core smart home services are currently affected by an outage at one of our service providers. Customers may experience difficulties using the Brivo Smart Home portal and Brivo Mobile Pass. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- monitoring Jun 12, 2025, 08:27 PM UTC
Our partner services are back up and running. All of our Smart Home services are up and running again and we are monitoring them closely.
- resolved Jun 12, 2025, 09:04 PM UTC
This incident have been resolved.
Your product runs on more than Brivo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services