Resolved after 2 hours 21 minutes, affecting Brivo Mobile Key and Brivo Smart Home and 1 more, on June 12, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Jun 12, 2025, 06:59 PM UTC
Brivo realtime database is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- identified Jun 12, 2025, 07:54 PM UTC
Some of Brivo's services are currently affected by an outage at one of our service providers. Customers may experience difficulties using the Brivo Smart Home portal and Brivo Mobile Pass. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- monitoring Jun 12, 2025, 08:29 PM UTC
Services have been fully restored, including all core and partner functionalities. We're now closely monitoring for continued stability.
- monitoring Jun 12, 2025, 09:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2025, 09:21 PM UTC
Everything is fully operational
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