Brivo incident

Some customers reporting blank page when logging into Brivo Access

Resolved after 1 hour 33 minutes, affecting Brivo Access United States Region, on August 6, 2025.

monitoring Aug 06, 2025, 11:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 06, 2025, 10:36 AM UTC
Resolved
Aug 06, 2025, 12:10 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 06, 2025, 10:36 AM UTC

Affected components

Brivo Access United States Region

Update timeline

  1. investigating Aug 06, 2025, 10:36 AM UTC

    We are currently investigating customer reports that they are sent to a blank page after logging into Brivo Access.

  2. identified Aug 06, 2025, 11:03 AM UTC

    We are rolling back to the previous version of the Access release from this morning.

  3. monitoring Aug 06, 2025, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2025, 12:10 PM UTC

    This incident has been resolved.

Your product runs on more than Brivo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →