brightwheel incident

Possible delayed payouts for some schools

Resolved after 1 hour 56 minutes, affecting Web App, on July 21, 2026.

investigating Jul 21, 2026, 04:55 PM UTC

Engineers are investigating an issue affecting expected payouts from brightwheel platform. We’ll provide more information as it becomes available.

Started: Jul 21, 2026, 04:55 PM UTC
Resolved: Jul 21, 2026, 06:52 PM UTC
Duration: 1h 56m
Detected by Pingoru: Jul 21, 2026, 04:55 PM UTC

Affected components

Web App

Update timeline

investigating Jul 21, 2026, 04:55 PM UTC

Engineers are investigating an issue affecting expected payouts from brightwheel platform. We’ll provide more information as it becomes available.

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