Resolved after 1 hour 48 minutes, affecting iOS App and Android App and 1 more, on July 30, 2025.
Brightwheel engineers have identified the cause of the issue affecting our platform and are working diligently to resolve it as quickly as possible. We will provide more information as it becomes available.
Affected components
Update timeline
- investigating Jul 30, 2025, 01:47 PM UTC
Our engineers are actively working to identify the cause of the issue affecting the brightwheel platform. We will provide further updates as soon as they become available. Thank you for your patience.
- investigating Jul 30, 2025, 02:17 PM UTC
Our engineers are actively working to identify the cause of the issue affecting the brightwheel platform. We will provide further updates as soon as they become available. Thank you for your patience.
- identified Jul 30, 2025, 03:20 PM UTC
Brightwheel engineers have identified the cause of the issue affecting our platform and are working diligently to resolve it as quickly as possible. We will provide more information as it becomes available.
- resolved Jul 30, 2025, 03:35 PM UTC
This incident has been resolved.
Your product runs on more than brightwheel
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services