Brightly Software Outage History
Brightly Software is up right nowPingoru has recorded 40 incidents for Brightly Software: 38 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 145 of 720 (20%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 6 | 373 of 720 (52%) |
| July 2026 | 3 | 401 of 744 (54%) |
| August 2026 | 4 | 347 of 744 (47%) |
| September 2026 | 7 | 156 of 720 (22%) |
| October 2026 | 0 | 0 of 589 (0%) |
Incidents, newest first
Minor March 9, 2026 Asset Essentials - Latency Issue 8d 4h Asset Essentials US
Started Mar 09, 2026, 12:42 PM UTC· resolved Mar 17, 2026, 04:44 PM UTC
- investigating Mar 09, 2026, 12:42 PM UTC
Our team is currently investigating latency issues with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!
- monitoring Mar 09, 2026, 03:23 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
- resolved Mar 17, 2026, 04:44 PM UTC
This issue has been resolved. Thank you for your patience.
Minor March 5, 2026 Asset Essentials-Blank New Dashboard Issue 6d 2h Asset Essentials US
Started Mar 05, 2026, 02:16 PM UTC· resolved Mar 11, 2026, 04:52 PM UTC
- investigating Mar 05, 2026, 02:16 PM UTC
Our team is investigating an intermittent issue in Asset Essentials where the new dashboard feature may produce a blank screen. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. If you need help switching to the old dashboard, please reach out to support at [email protected]
- resolved Mar 11, 2026, 04:52 PM UTC
This incident has been resolved.
Notice February 11, 2026 MySchoolBuilding - Login Issue 4d 20h MySchoolBuilding
Started Feb 11, 2026, 07:08 PM UTC· resolved Feb 16, 2026, 03:41 PM UTC
- monitoring Feb 11, 2026, 07:08 PM UTC
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact [email protected]. Thank you for your patience while we worked to resolve this issue.
- monitoring Feb 12, 2026, 03:24 PM UTC
While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser. If you need further assistance, please contact us at [email protected]. Thank you for your patience while we worked to resolve this issue.
- resolved Feb 16, 2026, 03:41 PM UTC
This issue has been resolved. Thank you for your patience!
Minor February 3, 2026 Origin - Error when accessing Login page 46m Origin
Started Feb 03, 2026, 05:44 PM UTC· resolved Feb 03, 2026, 06:31 PM UTC
- investigating Feb 03, 2026, 05:44 PM UTC
Our team is currently investigating an issue when accessing Origin. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience. Please contact [email protected] if you have any questions.
- resolved Feb 03, 2026, 06:31 PM UTC
This incident has been resolved.
Minor January 20, 2026 TheWorxHub - Latency 1h 46m TheWorxHub - Senior Living USA
Started Jan 20, 2026, 07:28 PM UTC· resolved Jan 20, 2026, 09:14 PM UTC
- investigating Jan 20, 2026, 07:28 PM UTC
Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- investigating Jan 20, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- resolved Jan 20, 2026, 09:14 PM UTC
This incident has been resolved.
Minor November 20, 2025 Asset Essentials - Error Creating Requests 22h 17m Asset Essentials US
Started Nov 20, 2025, 04:15 PM UTC· resolved Nov 21, 2025, 02:32 PM UTC
- investigating Nov 20, 2025, 04:15 PM UTC
We are actively investigating an issue in Asset Essentials that is preventing some users from creating requests. This appears to impact a specific workflow within the application and is not widespread. Our teams are working diligently to identify the root cause and implement a fix. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- resolved Nov 21, 2025, 02:32 PM UTC
This incident has been resolved.
Minor October 20, 2025 Asset Essentials - Latency 1d Asset Essentials US
Started Oct 20, 2025, 12:12 PM UTC· resolved Oct 21, 2025, 12:15 PM UTC
- investigating Oct 20, 2025, 12:12 PM UTC
Our team is currently investigating a latency issue with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
- investigating Oct 20, 2025, 12:28 PM UTC
Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as they become available.
- investigating Oct 20, 2025, 05:20 PM UTC
Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. During this time please refrain from doing mass updates, exports, or imports in Asset Essentials. We appreciate your patience and will provide updates as they become available.
- resolved Oct 21, 2025, 12:15 PM UTC
This issue has been resolved. If further assistance is needed please reach out to Brightly Support: [email protected]
Minor September 19, 2025 Asset Essentials- PowerBI reporting issue 30d 20h Asset Essentials US
Started Sep 19, 2025, 09:09 PM UTC· resolved Oct 20, 2025, 05:18 PM UTC
- investigating Sep 19, 2025, 09:09 PM UTC
We’ve identified an issue affecting PowerBI reports in Asset Essentials, where some reports are failing to load or display data. Teams are actively investigating and working to resolve this as soon as possible.
- investigating Sep 23, 2025, 02:06 PM UTC
We are investigating an issue with PowerBI reports not being able to be saved and scheduled. Teams are actively investigating and working to resolve this as soon as possible.
- investigating Oct 07, 2025, 12:49 PM UTC
We are continuing to investigate an issue with PowerBI reports not being able to be saved and scheduled.
- resolved Oct 20, 2025, 05:18 PM UTC
This incident has been resolved.