Brightly Software incident

TheWorxHub - Latency

Minor Vendor's status page →

Resolved after 1 hour 46 minutes, affecting TheWorxHub - Senior Living USA, on January 20, 2026.

investigating Jan 20, 2026, 09:14 PM UTC

We are continuing to investigate this issue.

Started
Jan 20, 2026, 07:28 PM UTC
Resolved
Jan 20, 2026, 09:14 PM UTC
Duration
1h 46m
Detected by Pingoru
Jan 20, 2026, 07:28 PM UTC

Affected components

TheWorxHub - Senior Living USA

Update timeline

  1. investigating Jan 20, 2026, 07:28 PM UTC

    Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. investigating Jan 20, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 20, 2026, 09:14 PM UTC

    This incident has been resolved.

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