Brightly Software incident
Asset Essentials - Latency when loading pages
Resolved after 6 hours 45 minutes, affecting Asset Essentials US, on August 28, 2026.
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.
Affected components
Update timeline
- investigating Aug 28, 2026, 02:23 PM UTC
Our team is currently investigating latency issues with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
- monitoring Aug 28, 2026, 03:42 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.
- resolved Aug 28, 2026, 09:09 PM UTC
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.
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