Resolved after 22 hours 42 minutes, affecting Asset Essentials US, on March 24, 2026.
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
Affected components
Update timeline
- investigating Mar 24, 2026, 02:50 PM UTC
Our team is currently investigating an issue with Requests submitted by Email not creating work orders in Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please follow this page for updates and contact [email protected] if you have any questions.
- monitoring Mar 25, 2026, 01:32 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
- resolved Mar 25, 2026, 01:33 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
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