Brightly Software incident

TheWorxHub - Issue with Work Order printing and Report Subscriptions

Resolved on September 17, 2026, affecting TheWorxHub - USA - Healthcare.

resolved Sep 17, 2026, 12:49 PM UTC

We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.

Started
Sep 17, 2026, 12:49 PM UTC
Resolved
Sep 17, 2026, 12:49 PM UTC
Duration
–
Detected by Pingoru
Sep 17, 2026, 12:49 PM UTC

Affected components

TheWorxHub - USA - Healthcare

Update timeline

  1. resolved Sep 17, 2026, 12:49 PM UTC

    We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.

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