Brightcove incident

Historic data unavailable

Resolved after 104 days 11 hours, on January 31, 2026.

monitoring Jan 31, 2026, 05:14 AM UTC

January 29, 2026 2:08PM EST Investigating - We are currently experiencing an issue with Analytics. Some account's historic data from January 19th, onwards is currently delayed. There will be no data loss. We are investigating at the highest priority. January 30, 2026 11:42PM EST Monitoring - The issue impacting historical data has been mitigated. All Audience Insights data is currently up to date. There was no data loss. We are monitoring closely. January 31, 2026 12:14AM EST Resolved - The issue impacting historical data has been resolved.

Started
Jan 31, 2026, 05:14 AM UTC
Resolved
May 15, 2026, 04:26 PM UTC
Duration
104d 11h
Detected by Pingoru
Jan 31, 2026, 05:14 AM UTC

Update timeline

  1. monitoring Jan 31, 2026, 05:14 AM UTC

    January 29, 2026 2:08PM EST Investigating - We are currently experiencing an issue with Analytics. Some account's historic data from January 19th, onwards is currently delayed. There will be no data loss. We are investigating at the highest priority. January 30, 2026 11:42PM EST Monitoring - The issue impacting historical data has been mitigated. All Audience Insights data is currently up to date. There was no data loss. We are monitoring closely. January 31, 2026 12:14AM EST Resolved - The issue impacting historical data has been resolved.

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