Brightcove incident

Ingestion

Resolved after 4 days 2 hours, on May 11, 2026.

monitoring May 11, 2026, 02:00 PM UTC

May 11, 2026 9:00AM EDT Investigating - Customers may have experienced delays in video ingestion processing between 1 PM and 2 PM UTC. Delays of up to 20 minutes could have been observed. May 11, 2026 10:00AM EDT Resolved - The ingestion issue has been resolved.

Started
May 11, 2026, 02:00 PM UTC
Resolved
May 15, 2026, 04:26 PM UTC
Duration
4d 2h
Detected by Pingoru
May 11, 2026, 02:00 PM UTC

Update timeline

  1. monitoring May 11, 2026, 02:00 PM UTC

    May 11, 2026 9:00AM EDT Investigating - Customers may have experienced delays in video ingestion processing between 1 PM and 2 PM UTC. Delays of up to 20 minutes could have been observed. May 11, 2026 10:00AM EDT Resolved - The ingestion issue has been resolved.

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