Resolved after 14 days 16 hours, on May 11, 2026.
May 11, 2026 3:24PM EDT Investigating - We are currently experiencing an issue with CMS API notification delivery. Customers with active notification subscriptions may not be receiving webhook callbacks for any video change events. No other CMS API components are affected. Brightcove Engineering is investigating at the highest priority. May 11, 2026 4:34PM EDT Monitoring - Brightcove Engineering has identified the issue with CMS API notification delivery, and a fix has been applied. Notification delivery is starting to recover. No other CMS API components were affected. Brightcove engineering is monitoring the situation. May 11, 2026 5:15PM EDT Resolved - The issue affecting CMS API notification delivery has been resolved.
Update timeline
- monitoring May 11, 2026, 09:15 PM UTC
May 11, 2026 3:24PM EDT Investigating - We are currently experiencing an issue with CMS API notification delivery. Customers with active notification subscriptions may not be receiving webhook callbacks for any video change events. No other CMS API components are affected. Brightcove Engineering is investigating at the highest priority. May 11, 2026 4:34PM EDT Monitoring - Brightcove Engineering has identified the issue with CMS API notification delivery, and a fix has been applied. Notification delivery is starting to recover. No other CMS API components were affected. Brightcove engineering is monitoring the situation. May 11, 2026 5:15PM EDT Resolved - The issue affecting CMS API notification delivery has been resolved.
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