Resolved after 11 days 23 hours, affecting User Management, on October 15, 2025.
The issue affecting Active Directory sync has been resolved. Thank you for your patience while we addressed this issue.
Affected components
Update timeline
- investigating Oct 15, 2025, 06:26 PM UTC
We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 16, 2025, 02:12 PM UTC
Our team has identified the root cause of the issue and developed a fix that has been deployed to production. After thorough testing, we have confirmed that the Active Directory sync functionality has been fully restored. We will continue to monitor system performance closely to ensure ongoing stability. Thank you for your patience and understanding while we addressed this issue.
- resolved Oct 27, 2025, 05:31 PM UTC
The issue affecting Active Directory sync has been resolved. Thank you for your patience while we addressed this issue.
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