Resolved after 7 days 15 hours, affecting Simulated Phishing and Reporting, on January 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Simulated PhishingReporting
Update timeline
- identified Jan 30, 2026, 02:23 AM UTC
We are aware of an issue causing some phishing PDF reports to time out during download for very large files. Our team has identified the issue and is actively working on a resolution. CSV reports remain fully operational.
- monitoring Feb 06, 2026, 02:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 05:54 PM UTC
This incident has been resolved.
Your product runs on more than Breach Secure Now!
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services