Resolved after 76 days 1 hour, affecting Reporting, on January 22, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jan 22, 2026, 02:55 PM UTC
We are currently aware of an issue where users with specific roles that have billing access enabled are still unable to view billing reports as expected. Our team is actively working to identify and resolve the root cause of this issue. Workaround: Partner Admins and Manager Admins are still able to access billing reports normally. Our Operations team can also assist in providing billing reports upon request. We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution. Further updates will be shared as progress is made.
- identified Mar 17, 2026, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 08, 2026, 04:20 PM UTC
This incident has been resolved.
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Amazon Web Services