Resolved after 9 hours 1 minute, affecting User Management, on April 8, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Apr 08, 2026, 04:22 PM UTC
We are currently investigating an issue affecting user management within the platform. What’s happening: At this time, users may experience issues when attempting to: Save changes to existing user profiles Create new users manually In some cases, selecting “Save” may not complete the action as expected. Scope: This issue may impact all user types across the platform. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
- identified Apr 08, 2026, 07:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 09, 2026, 01:24 AM UTC
This incident has been resolved.
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Amazon Web Services