Brandwatch incident

SSO Login - Redirection issue

Resolved after 25 minutes, affecting Consumer Research Application, on February 26, 2026.

resolved Feb 26, 2026, 07:56 PM UTC

The issue affecting Single Sign-On (SSO) login redirects in Consumer Intelligence has been resolved. Users should now be able to successfully authenticate and access the platform without disruption.

Started
Feb 26, 2026, 07:30 PM UTC
Resolved
Feb 26, 2026, 07:56 PM UTC
Duration
25m
Detected by Pingoru
Feb 26, 2026, 07:30 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Feb 26, 2026, 07:30 PM UTC

    We are currently investigating an issue with SSO login redirects in Consumer Intelligence. Some users may experience difficulties accessing the platform via Single Sign-On. We will provide an update shortly.

  2. resolved Feb 26, 2026, 07:56 PM UTC

    The issue affecting Single Sign-On (SSO) login redirects in Consumer Intelligence has been resolved. Users should now be able to successfully authenticate and access the platform without disruption.

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