Brandwatch incident

[Consumer Research, Listen & Social Media Management] Platforms Inaccessible

Resolved after 2 hours 24 minutes, affecting Consumer Research Application and Influence Platform and 1 more, on March 19, 2026.

resolved Mar 19, 2026, 01:57 PM UTC

We greatly appreciate your patience and understanding. We are pleased to announce that the platform access incident has been resolved.

Started
Mar 19, 2026, 11:33 AM UTC
Resolved
Mar 19, 2026, 01:57 PM UTC
Duration
2h 24m
Detected by Pingoru
Mar 19, 2026, 11:33 AM UTC

Affected components

Consumer Research ApplicationInfluence PlatformPlatform

Update timeline

  1. monitoring Mar 19, 2026, 11:33 AM UTC

    Access has largely been restored to the Platforms and our Engineering Team are monitoring the situation to ensure there are no further issues. We will continue to provide updates as more information becomes available, including progress toward resolution and any relevant workarounds. Thank you for your patience and understanding.

  2. resolved Mar 19, 2026, 01:57 PM UTC

    We greatly appreciate your patience and understanding. We are pleased to announce that the platform access incident has been resolved.

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