Resolved after 13 hours 15 minutes, affecting Publish, on April 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 13, 2026, 01:23 AM UTC
We are currently investigating an issue where Instagram Reel posts remaining in a Processing state, and do not publish to the network. At this time the issue appears to impact only Reel posts, with image posts publishing as normal. This has been escalated to our Product Team for further investigation, we apologise for any inconvenience or disruption this issue causes.
- identified Apr 13, 2026, 10:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 13, 2026, 01:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 02:39 PM UTC
This incident has been resolved.
Your product runs on more than Brandwatch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services