Resolved after 2 hours 41 minutes, affecting Consumer Research Application and Listen, on October 29, 2026.
A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.
Affected components
Update timeline
- investigating Oct 29, 2026, 04:22 PM UTC
We’re currently experiencing an issue with the Consumer Research platform loading. Users may experience difficulty accessing the platform, and our Engineering team is investigating the cause.
- monitoring Oct 29, 2026, 04:53 PM UTC
A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.
- resolved Oct 29, 2026, 07:04 PM UTC
This incident has been resolved.
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