Resolved after 21 hours 36 minutes, affecting APP https://app.usebouncer.com and API, on January 29, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Jan 29, 2026, 02:39 PM UTC
Bouncer is experiencing problems with verifying Yahoo/AOL/Verizon email addresses. Currently Boucner returns risky-low_deliverability to most of the verifications, as Yahoo is set-up as catch_all, and our deep verification of catch_all for Yahoo is malfunctioning. We are investigating the options for the fixes.
- identified Jan 29, 2026, 07:38 PM UTC
We are continuing the work to identify the fix of the issue.
- identified Jan 30, 2026, 12:09 AM UTC
We have found the fix, and we will implement the changes early in the morning. We will update you whne we deploy them on production and start monitoring.
- monitoring Jan 30, 2026, 07:30 AM UTC
A fix has been implemented and we are monitoring the performance of the system.
- monitoring Jan 30, 2026, 07:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 30, 2026, 12:15 PM UTC
This incident has been resolved
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