Bouncer incident

Deep catch-all verification issues for Office365 hosted email addresses

Resolved after 2 hours 49 minutes, affecting APP https://app.usebouncer.com and API, on February 12, 2026.

monitoring Feb 12, 2026, 04:25 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 12, 2026, 03:31 PM UTC
Resolved
Feb 12, 2026, 06:21 PM UTC
Duration
2h 49m
Detected by Pingoru
Feb 12, 2026, 03:31 PM UTC

Affected components

APP https://app.usebouncer.comAPI

Update timeline

  1. investigating Feb 12, 2026, 03:31 PM UTC

    We are currently identifying issues in the deep catch_all verification of Office365 hosted email addresses... currently, Bouncer is returning risks-low_deliverability status for all catch_all email addresses hosted on Office365.

  2. identified Feb 12, 2026, 03:59 PM UTC

    We have identified the issue, we are implementing the fix.

  3. monitoring Feb 12, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the performance of the system.

  4. monitoring Feb 12, 2026, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 12, 2026, 06:21 PM UTC

    This incident has been resolved.

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