Borderless Immigration incident

Individuals section showing "Something went wrong"

Resolved after 1 minute, affecting Business app, on August 4, 2026.

identified Aug 04, 2026, 01:14 PM UTC

The individuals section within the business app is currently showing "Something went wrong" rather than a list of individuals. You can still access individuals via Cmd/Ctrl + K or from pages like Halo or linked from cases.

Started
Aug 04, 2026, 01:14 PM UTC
Resolved
Aug 04, 2026, 01:15 PM UTC
Duration
1m
Detected by Pingoru
Aug 04, 2026, 01:14 PM UTC

Affected components

Business app

Update timeline

  1. identified Aug 04, 2026, 01:14 PM UTC

    The individuals section within the business app is currently showing "Something went wrong" rather than a list of individuals. You can still access individuals via Cmd/Ctrl + K or from pages like Halo or linked from cases.

  2. resolved Aug 04, 2026, 01:15 PM UTC

    The individuals section now works as expected.

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