BoldSign incident

Service Disruption — 4:15 PM –5:35 PM EST

Resolved on February 11, 2026, affecting Web App (Global).

resolved Feb 11, 2026, 02:59 AM UTC

The issue that was preventing document creation and signing has been fully resolved. The disruption was caused by an outage in AWS CloudFront, which has now been completely mitigated by AWS. All BoldSign services are operating normally. We will continue to monitor system performance to ensure ongoing stability. Thank you for your patience and understanding.

Started
Feb 11, 2026, 02:59 AM UTC
Resolved
Feb 11, 2026, 02:59 AM UTC
Duration
–
Detected by Pingoru
Feb 11, 2026, 02:59 AM UTC

Affected components

Web App (Global)

Update timeline

  1. resolved Feb 11, 2026, 02:59 AM UTC

    The issue that was preventing document creation and signing has been fully resolved. The disruption was caused by an outage in AWS CloudFront, which has now been completely mitigated by AWS. All BoldSign services are operating normally. We will continue to monitor system performance to ensure ongoing stability. Thank you for your patience and understanding.

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