Resolved after 2 hours 32 minutes, affecting Web App (Global) and API (Global), on February 7, 2025.
We’re happy to inform you that the temporary email delivery impact affecting BoldSign has been fully resolved. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please don’t hesitate to reach out to our support team.
Affected components
Update timeline
- investigating Feb 07, 2025, 07:58 AM UTC
We are currently experiencing delayed email delivery for signature requests. Our team is actively working to resolve these issues as quickly as possible, and we will keep you updated on our progress. We sincerely appreciate your patience and understanding. If you have any urgent concerns, please don’t hesitate to reach out to our support team.
- monitoring Feb 07, 2025, 08:48 AM UTC
We're pleased to inform you that the issue with delayed email delivery has been resolved. New emails will now be delivered without delay, and any previously delayed emails will be sent out shortly. We appreciate your patience and understanding throughout this process. If you have any further questions or concerns, please feel free to reach out to our support team.
- resolved Feb 07, 2025, 10:31 AM UTC
We’re happy to inform you that the temporary email delivery impact affecting BoldSign has been fully resolved. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please don’t hesitate to reach out to our support team.
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