Resolved after 16 hours 29 minutes, affecting Partner Engine and Carrier Engine, on July 1, 2025.
We are continuing to monitor for any further issues.
Affected components
Partner EngineCarrier Engine
Update timeline
- identified Jul 01, 2025, 11:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 01, 2025, 11:52 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 02, 2025, 01:05 PM UTC
Investigating elevated error rates
- investigating Jul 02, 2025, 01:06 PM UTC
We are continuing to investigate this issue.
- identified Jul 02, 2025, 01:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 02, 2025, 01:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 02, 2025, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 02, 2025, 01:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 02, 2025, 04:04 PM UTC
This incident has been resolved.
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