Blusalt incident

Platform Downtime

Critical Vendor's status page →

Resolved after 3 hours 7 minutes, affecting Blusalt Wallet and NIN Verification and 1 more, on November 24, 2025.

monitoring Nov 24, 2025, 08:32 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 24, 2025, 07:43 AM UTC
Resolved
Nov 24, 2025, 10:50 AM UTC
Duration
3h 7m
Detected by Pingoru
Nov 24, 2025, 07:43 AM UTC

Affected components

Blusalt WalletNIN VerificationAuthorizationsBVN ServiceReserved AccountsAPIFacial Recognition ServiceCard ProcessingPayment ProFunds Transfer Service

Update timeline

  1. identified Nov 24, 2025, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 24, 2025, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 24, 2025, 08:32 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 24, 2025, 10:50 AM UTC

    This incident has been resolved.

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