BlueVolt incident

BlueBucks Redemption Unavailable

Resolved after 1 hour 20 minutes, affecting Learner UI, on January 8, 2025.

identified Jan 08, 2025, 06:56 PM UTC

We're implementing a fix to the issue and will provide an ETA soon.

Started
Jan 08, 2025, 06:53 PM UTC
Resolved
Jan 08, 2025, 08:13 PM UTC
Duration
1h 20m
Detected by Pingoru
Jan 08, 2025, 06:53 PM UTC

Affected components

Learner UI

Update timeline

  1. identified Jan 08, 2025, 06:53 PM UTC

    We've identified the issue and are working towards a fix.

  2. identified Jan 08, 2025, 06:56 PM UTC

    We're implementing a fix to the issue and will provide an ETA soon.

  3. resolved Jan 08, 2025, 08:13 PM UTC

    This incident has been resolved the redemptions are working as expected.

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