Resolved after 49 minutes, affecting Event processing & API and One-Time/Recurring Campaigns and 1 more, on December 5, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Event processing & APIOne-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered CampaignsRecommendations
Update timeline
- investigating Dec 05, 2024, 07:19 PM UTC
We are currently investigating this issue.
- identified Dec 05, 2024, 07:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 05, 2024, 07:42 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 05, 2024, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2024, 08:09 PM UTC
This incident has been resolved.
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