Resolved after 4 hours 35 minutes, affecting Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com), on November 6, 2025.
The visual editor is operational since 45 mins. Will continue monitoring this.
Affected components
Update timeline
- investigating Nov 06, 2025, 04:29 PM UTC
We are currently investigating this issue.
- identified Nov 06, 2025, 04:44 PM UTC
The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.
- monitoring Nov 06, 2025, 05:41 PM UTC
The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.
- monitoring Nov 06, 2025, 05:44 PM UTC
The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.
- monitoring Nov 06, 2025, 07:34 PM UTC
The visual editor is operational since 45 mins. Will continue monitoring this.
- resolved Nov 06, 2025, 09:05 PM UTC
This incident has been resolved.
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