Blueshift incident

(US) Seeing delays in event processing

Resolved after 2 hours 39 minutes, affecting Event processing & API and Event-Triggered Campaigns, on March 18, 2026.

monitoring Mar 18, 2026, 03:53 PM UTC

We have added a fix and are monitoring the system.

Started
Mar 18, 2026, 03:10 PM UTC
Resolved
Mar 18, 2026, 05:50 PM UTC
Duration
2h 39m
Detected by Pingoru
Mar 18, 2026, 03:10 PM UTC

Affected components

Event processing & APIEvent-Triggered Campaigns

Update timeline

  1. investigating Mar 18, 2026, 03:10 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2026, 03:53 PM UTC

    We have added a fix and are monitoring the system.

  4. resolved Mar 18, 2026, 05:50 PM UTC

    This incident has been resolved.

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