BlueConic Outage History
BlueConic is up right nowPingoru has recorded 75 incidents for BlueConic: 32 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 4 of 720 (1%) |
| July 2026 | 1 | 5 of 744 (1%) |
| August 2026 | 1 | 12 of 744 (2%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 15 of 591 (2%) |
Incidents, newest first
Minor March 25, 2026 BlueConic Update: U.S. on-demand cluster US-16 –
Started Mar 25, 2026, 09:48 AM UTC· resolved Mar 25, 2026, 09:48 AM UTC
- resolved Mar 25, 2026, 09:48 AM UTC
Mar 25, 10:48 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 25, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:56 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-16 to the latest BlueConic release. This update will be rolled out overnight from March 24 to March 25 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Minor March 25, 2026 BlueConic Update: U.S. on-demand cluster US-9 –
Started Mar 25, 2026, 09:48 AM UTC· resolved Mar 25, 2026, 09:48 AM UTC
- resolved Mar 25, 2026, 09:48 AM UTC
Mar 25, 10:48 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 25, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:55 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-9 to the latest BlueConic release. This update will be rolled out overnight from March 24 to March 25 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Minor March 25, 2026 BlueConic Update: U.S. on-demand cluster US-12 –
Started Mar 25, 2026, 09:47 AM UTC· resolved Mar 25, 2026, 09:47 AM UTC
- resolved Mar 25, 2026, 09:47 AM UTC
Mar 25, 10:47 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 25, 09:01 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:55 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-12 to the latest BlueConic release. This update will be rolled out overnight from March 24 to March 25 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Minor March 24, 2026 BlueConic Update: U.S. on-demand cluster US-18 –
Started Mar 24, 2026, 09:31 AM UTC· resolved Mar 24, 2026, 09:31 AM UTC
- resolved Mar 24, 2026, 09:31 AM UTC
Mar 24, 10:31 CET Completed - The maintenance work was completed, and the cluster is now running the latest BlueConic release. Mar 24, 09:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 13, 10:53 CET Scheduled - We will be upgrading our U.S.-based on-demand cluster us-18 to the latest BlueConic release. This update will be rolled out overnight from March 23 to March 24 starting at 04:00 AM (ET) / 01:00 AM (PT). The BlueConic service will be unavailable for a short period during the maintenance window. Connections to other systems might be interrupted and will be restarted according to their scheduled settings.
Major February 13, 2026 Degraded performance / partial outage on cluster-us-2 14h 34m Cluster US 2
Started Feb 13, 2026, 05:55 PM UTC· resolved Feb 14, 2026, 08:30 AM UTC
- investigating Feb 13, 2026, 05:55 PM UTC
We are currently investigating an incident affecting our Cluster US 2.
- monitoring Feb 13, 2026, 07:00 PM UTC
A fix has been deployed and the service is recovering. We will closely monitor the situation.
- resolved Feb 14, 2026, 08:30 AM UTC
The incident affecting Cluster US 2 has been resolved. After monitoring the fix, we have confirmed that service performance has returned to normal levels.
Major November 21, 2025 Service disruption on EU-1 24d Cluster EU 1
Started Nov 21, 2025, 12:28 PM UTC· resolved Dec 15, 2025, 01:26 PM UTC
- investigating Nov 21, 2025, 12:28 PM UTC
We have an service disruption on our EU-1 cluster. We are investigating.
- monitoring Nov 21, 2025, 03:37 PM UTC
We have a fix in place and continue to closely monitor this cluster.
- resolved Dec 15, 2025, 01:26 PM UTC
We haven't see new occurrences of the issue in the last period. Closing issue.
Notice October 20, 2025 Service disruptions AWS US-EAST-1 Region 23h 59m Cluster EU 1, Cluster US 1, Sandbox US 1, Cluster APAC 1 and 29 more
Started Oct 20, 2025, 07:00 AM UTC· resolved Oct 21, 2025, 07:00 AM UTC
- investigating Oct 20, 2025, 10:03 AM UTC
Amazon has notified users that the AWS US-EAST-1 Region has increased error rates and latencies for multiple AWS Services affecting BlueConic functionality. The AWS status can be found here https://status.aws.amazon.com/ and the BlueConic team will continue to monitor the situation until it is resolved by Amazon.
- monitoring Oct 20, 2025, 10:07 AM UTC
All relevant AWS services are operational again in US-EAST-1. The BlueConic team will continue to monitor the situation.
- resolved Oct 21, 2025, 07:00 AM UTC
This incident has been resolved. All relevant AWS services are operational again.
Minor April 29, 2025 Degraded performance on cluster CA 1 3h 32m Cluster CA 1
Started Apr 29, 2025, 05:56 PM UTC· resolved Apr 29, 2025, 09:29 PM UTC
- investigating Apr 29, 2025, 05:56 PM UTC
We are seeing degraded performance on the CA 1 cluster. We are investigating the problem.
- monitoring Apr 29, 2025, 06:53 PM UTC
We have deployed a fix for the degraded performance on cluster CA 1 and we are actively monitoring it to ensure the issue is resolved.
- resolved Apr 29, 2025, 09:29 PM UTC
The incident is resolved. We are no longer seeing degraded performance on cluster CA 1
Critical April 29, 2025 Outage on cluster CA 1 7h 15m Cluster CA 1
Started Apr 29, 2025, 12:40 AM UTC· resolved Apr 29, 2025, 07:55 AM UTC
- investigating Apr 29, 2025, 12:40 AM UTC
We are seeing a major outage on the CA 1 cluster. We are investigating the problem.
- identified Apr 29, 2025, 02:04 AM UTC
We have identified the root cause of the issue causing the outage are currently working on implementing a fix.
- monitoring Apr 29, 2025, 02:58 AM UTC
We have deployed a fix for the outage on cluster CA 1 and we are actively monitoring to ensure the issue is resolved.
- resolved Apr 29, 2025, 07:55 AM UTC
The incident is resolved.
Minor April 18, 2025 Degraded performance on EU-2 1d 11h Cluster EU 2
Started Apr 18, 2025, 12:08 AM UTC· resolved Apr 19, 2025, 11:25 AM UTC
- investigating Apr 18, 2025, 12:08 AM UTC
We are seeing degraded performance on EU-2. We are investigating the problem.
- monitoring Apr 18, 2025, 02:23 AM UTC
We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.
- resolved Apr 19, 2025, 11:25 AM UTC
The incident is resolved. We are no longer seeing degraded performance on EU-2
Major April 1, 2025 Downtime for some tenants 32m Cluster EU 1, Cluster EU 2
Started Apr 01, 2025, 05:21 PM UTC· resolved Apr 01, 2025, 05:53 PM UTC
- identified Apr 01, 2025, 05:21 PM UTC
We are currently investigating an incident affecting a small number of tenants on cluster-eu-1 and cluster-eu-2. We are working hard on restoring the BlueConic service for the tenants in question.
- resolved Apr 01, 2025, 05:53 PM UTC
We have resolved the issue affecting some tenants on cluster-eu-1 and cluster-eu-2.
Minor November 6, 2024 Degraded performance on US-2 18h 6m Cluster US 2
Started Nov 06, 2024, 12:00 AM UTC· resolved Nov 06, 2024, 06:06 PM UTC
- investigating Nov 06, 2024, 10:26 AM UTC
The performance of your environment is degraded. We are investigating the cause and do our utmost to restore performance as soon as possible.
- identified Nov 06, 2024, 10:28 AM UTC
We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.
- monitoring Nov 06, 2024, 02:18 PM UTC
We have deployed a fix for the degraded performance on US-2 and we are actively monitoring it to ensure the issue has been resolved.
- resolved Nov 06, 2024, 06:06 PM UTC
The incident has been resolved. We are no longer seeing degraded performance on US-2.