Resolved after 23 hours 59 minutes, affecting Cluster EU 1 and Cluster US 1 and 1 more, on October 20, 2025.
This incident has been resolved. All relevant AWS services are operational again.
Affected components
Update timeline
- investigating Oct 20, 2025, 10:03 AM UTC
Amazon has notified users that the AWS US-EAST-1 Region has increased error rates and latencies for multiple AWS Services affecting BlueConic functionality. The AWS status can be found here https://status.aws.amazon.com/ and the BlueConic team will continue to monitor the situation until it is resolved by Amazon.
- monitoring Oct 20, 2025, 10:07 AM UTC
All relevant AWS services are operational again in US-EAST-1. The BlueConic team will continue to monitor the situation.
- resolved Oct 21, 2025, 07:00 AM UTC
This incident has been resolved. All relevant AWS services are operational again.
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