BlueConic incident

Downtime for some tenants

Resolved after 32 minutes, affecting Cluster EU 1 and Cluster EU 2, on April 1, 2025.

resolved Apr 01, 2025, 05:53 PM UTC

We have resolved the issue affecting some tenants on cluster-eu-1 and cluster-eu-2.

Started
Apr 01, 2025, 05:21 PM UTC
Resolved
Apr 01, 2025, 05:53 PM UTC
Duration
32m
Detected by Pingoru
Apr 01, 2025, 05:21 PM UTC

Affected components

Cluster EU 1Cluster EU 2

Update timeline

  1. identified Apr 01, 2025, 05:21 PM UTC

    We are currently investigating an incident affecting a small number of tenants on cluster-eu-1 and cluster-eu-2. We are working hard on restoring the BlueConic service for the tenants in question.

  2. resolved Apr 01, 2025, 05:53 PM UTC

    We have resolved the issue affecting some tenants on cluster-eu-1 and cluster-eu-2.

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