Resolved after 4 days 19 hours, affecting Dashboard and Shopify App, on May 2, 2025.
We are continuing to work with the Meta team to resolve the problem.
Affected components
DashboardShopify App
Update timeline
- investigating May 05, 2025, 05:10 AM UTC
We are currently having problems accessing Meta EMQ APIs, which results in Event Match Quality chart not showing the data and the absence of current scores. Your Meta data is unaffected, and your stream is still going through. To verify your data is flowing in correctly, please check analytics inside https;//app.edgetag.io for the Meta channel.
- investigating May 05, 2025, 07:22 AM UTC
We are continuing to work with the Meta team to resolve the problem.
- resolved May 07, 2025, 04:48 AM UTC
This incident has been resolved.
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