Resolved after 9 days 4 hours, affecting Polkadot Validator, on November 10, 2025.
We are pleased to inform you that the issue affecting Polkadot staking rewards has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the matter is being resolved. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!
Affected components
Update timeline
- investigating Nov 10, 2025, 11:18 AM UTC
We would like to inform you that Polkadot is affected by an on chain issue resulting in reduction in staking rewards. Until a fix is deployed staking rewards are expected to be approximately 60% lower than normal. This issue is being worked on by the Parity Foundation and is expected to be resolved via a runtime update in the next few days. If you have any questions or concerns, please reach out to your Customer Success Manager.
- resolved Nov 19, 2025, 03:18 PM UTC
We are pleased to inform you that the issue affecting Polkadot staking rewards has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the matter is being resolved. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!
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