Blockdaemon incident

[Issue with Polkadot Staking Rewards]

Resolved after 9 days 4 hours, affecting Polkadot Validator, on November 10, 2025.

resolved Nov 19, 2025, 03:18 PM UTC

We are pleased to inform you that the issue affecting Polkadot staking rewards has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the matter is being resolved. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!

Started
Nov 10, 2025, 11:18 AM UTC
Resolved
Nov 19, 2025, 03:18 PM UTC
Duration
9d 4h
Detected by Pingoru
Nov 10, 2025, 11:18 AM UTC

Affected components

Polkadot Validator

Update timeline

  1. investigating Nov 10, 2025, 11:18 AM UTC

    We would like to inform you that Polkadot is affected by an on chain issue resulting in reduction in staking rewards. Until a fix is deployed staking rewards are expected to be approximately 60% lower than normal. This issue is being worked on by the Parity Foundation and is expected to be resolved via a runtime update in the next few days. If you have any questions or concerns, please reach out to your Customer Success Manager.

  2. resolved Nov 19, 2025, 03:18 PM UTC

    We are pleased to inform you that the issue affecting Polkadot staking rewards has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the matter is being resolved. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!

Your product runs on more than Blockdaemon

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →