Blacksmith incident

Transparent caching degradaded in eu-west

Minor

Resolved after 7 days 2 hours, affecting Actions Cache, on May 20, 2026.

monitoring May 21, 2026, 12:00 AM UTC

The cluster expansion is complete. Our testing shows that cache interactions are no longer degraded. We're monitoring the cluster to confirm complete recovery.

Started
May 20, 2026, 01:01 PM UTC
Resolved
May 27, 2026, 03:25 PM UTC
Duration
7d 2h
Detected by Pingoru
May 20, 2026, 01:01 PM UTC

Affected components

Actions Cache

Update timeline

  1. monitoring May 20, 2026, 01:01 PM UTC

    We noticed a small uptick in transparent caching failures in our eu-west region, and have applied a potential fix.

  2. identified May 20, 2026, 02:41 PM UTC

    We have identified a bad host in the fleet and are working on replacing it. Client cache interactions are recovering as we rollout this fix.

  3. identified May 20, 2026, 10:59 PM UTC

    We're currently adding more capacity to the cluster. There will be a few minutes of slow cache interactions while the operation completes.

  4. monitoring May 21, 2026, 12:00 AM UTC

    The cluster expansion is complete. Our testing shows that cache interactions are no longer degraded. We're monitoring the cluster to confirm complete recovery.

Your product runs on more than Blacksmith

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →