Blacksmith incident

Blacksmith control plane outage

Major

Resolved after 6 hours 35 minutes, affecting EU Central (eu-central ARM) and EU Central (eu-central x86) and 1 more, on May 11, 2026.

resolved May 11, 2026, 10:31 PM UTC

This incident has been resolved. Queue times are back to normal, we are working on mitigations on our end to prevent such load based degradations in the future.

Started: May 11, 2026, 03:56 PM UTC
Resolved: May 11, 2026, 10:31 PM UTC
Duration: 6h 35m
Detected by Pingoru: May 11, 2026, 03:56 PM UTC

Affected components

EU Central (eu-central ARM)EU Central (eu-central x86)US West (us-west ARM)US West (us-west x86)EU West (eu-west x86)US Central (us-central MacOS)

Update timeline

investigating May 11, 2026, 03:56 PM UTC

There may be some delays with job adoption
monitoring May 11, 2026, 03:58 PM UTC

We implemented a fix and are re-queuing jobs in the backlog
monitoring May 11, 2026, 07:32 PM UTC

We are still investigating issues with slow job adoption.
identified May 11, 2026, 08:30 PM UTC

We are continuing to face issues with our upstream database provider. We are working with them to root cause the problem.
resolved May 11, 2026, 10:31 PM UTC

This incident has been resolved. Queue times are back to normal, we are working on mitigations on our end to prevent such load based degradations in the future.

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