Resolved after 1 hour 1 minute, affecting Bank Transfer (SPEI), on October 21, 2025.
We have identified an issue with MXN withdrawals that are causing delays in the completion. As a preventive measure, deposits have been disabled while engineering implements a fix. We apologize for the inconvenience and will resolve this situation as soon as possible. -------------------------- Identificamos problemas con los retiros de MXN causando demoras para verse completados. Como medida de seguridad hemos deshabilitado los depósitos mientras se implementa la solución. Disculpa las molestias, resolveremos esta situación a la breveda posible.
Affected components
Update timeline
- identified Oct 21, 2025, 12:54 AM UTC
We have identified an issue with MXN withdrawals that are causing delays in the completion. As a preventive measure, deposits have been disabled while engineering implements a fix. We apologize for the inconvenience and will resolve this situation as soon as possible. -------------------------- Identificamos problemas con los retiros de MXN causando demoras para verse completados. Como medida de seguridad hemos deshabilitado los depósitos mientras se implementa la solución. Disculpa las molestias, resolveremos esta situación a la breveda posible.
- resolved Oct 21, 2025, 01:55 AM UTC
This incident has been resolved.
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