Resolved after 3 hours 51 minutes, affecting Bitcoin (BTC), on November 18, 2025.
A fix has been implemented, and we are monitoring the results. ----------------------- Se implementó una solución y estamos monitoreando los resultados. ----------------------- Uma correção foi implementada e estamos monitorando os resultados
Affected components
Update timeline
- investigating Nov 18, 2025, 01:53 AM UTC
We identified slowness in processing BTC withdrawals. Our engineering team is already investigating. ----------------------- Hemos identificado demoras en el procesamiento de los retiros de BTC. Nuestro equipo de ingeniería ya está investigando ----------------------- Identificamos lentidão no processamento de saques de BTC. Nossa equipe de engenharia já está investigando.
- monitoring Nov 18, 2025, 02:49 AM UTC
A fix has been implemented, and we are monitoring the results. ----------------------- Se implementó una solución y estamos monitoreando los resultados. ----------------------- Uma correção foi implementada e estamos monitorando os resultados
- resolved Nov 18, 2025, 05:45 AM UTC
This incident has been resolved.
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