Resolved after 1 hour 23 minutes, on January 31, 2026.
Due to an issue with a third-party provider's infrastructure, we observe degradation to validate CURP for Mexican clients . Our engineering team is following up on this to restore the service at the earliest. We apologize for the inconvenience. If you need further assistance, please contact us through our Help Center at https://support.bitso.com/
Update timeline
- investigating Jan 31, 2026, 04:55 AM UTC
Due to an issue with a third-party provider's infrastructure, we observe degradation to validate CURP for Mexican clients . Our engineering team is following up on this to restore the service at the earliest. We apologize for the inconvenience. If you need further assistance, please contact us through our Help Center at https://support.bitso.com/
- resolved Jan 31, 2026, 06:19 AM UTC
This incident has been resolved.
Your product runs on more than Bitso
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services