Resolved after 57 minutes, affecting Bank Transfer (SPEI), on February 4, 2026.
SPEI Transactions are now flowing normally and we continue to monitor.
Affected components
Bank Transfer (SPEI)
Update timeline
- investigating Feb 04, 2026, 04:19 AM UTC
We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
- monitoring Feb 04, 2026, 05:00 AM UTC
SPEI Transactions are now flowing normally and we continue to monitor.
- resolved Feb 04, 2026, 05:17 AM UTC
This incident has been resolved.
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