Bitso incident

MXN transactions service degraded

Resolved after 3 hours 9 minutes, affecting Bank Transfer (SPEI), on March 31, 2026.

monitoring Mar 31, 2026, 05:03 AM UTC

Transactions are flowing normally again and we are monitoring.

Started
Mar 31, 2026, 03:03 AM UTC
Resolved
Mar 31, 2026, 06:12 AM UTC
Duration
3h 9m
Detected by Pingoru
Mar 31, 2026, 03:03 AM UTC

Affected components

Bank Transfer (SPEI)

Update timeline

  1. identified Mar 31, 2026, 03:03 AM UTC

    We have detected an issue that is causing service degradation for MXN transactions, our engineering team is already working on this. An update will be shared once new information is available. We apologize for the inconvenience. ------------------------------- Hemos detectado degradación en el servicio de MXN, nuestro equipo de ingeniería se encuentra trabajando para resolver la situación lo antes posible. Estaremos informando a través de este medio. Lamentamos el inconveniente.

  2. monitoring Mar 31, 2026, 05:03 AM UTC

    Transactions are flowing normally again and we are monitoring.

  3. resolved Mar 31, 2026, 06:12 AM UTC

    This incident has been resolved.

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