Bitso incident

Delays with SPEI MXN transactions

Resolved after 2 hours 36 minutes, affecting Bank Transfer (SPEI), on April 7, 2026.

monitoring Apr 07, 2026, 05:31 AM UTC

SPEI transactions are flowing normally and we are monitoring.

Started
Apr 07, 2026, 04:06 AM UTC
Resolved
Apr 07, 2026, 06:43 AM UTC
Duration
2h 36m
Detected by Pingoru
Apr 07, 2026, 04:06 AM UTC

Affected components

Bank Transfer (SPEI)

Update timeline

  1. investigating Apr 07, 2026, 04:06 AM UTC

    We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible. We apologize for any inconvenience this may cause.

  2. monitoring Apr 07, 2026, 05:31 AM UTC

    SPEI transactions are flowing normally and we are monitoring.

  3. resolved Apr 07, 2026, 06:43 AM UTC

    This incident has been resolved.

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